Frequently Asked Questions

Everything you need to know about your Vue beauty journey.

Are Vue products cruelty-free and vegan?

Yes, all Vue products are 100% cruelty-free and vegan. We never test on animals, and our formulas contain no animal-derived ingredients.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location.

What is your return policy for opened products?

We want you to love your skin. If you are not satisfied, we offer free returns within 30 days of purchase, even if the product has been lightly used.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Yes, Vue ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific region.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.