Returns & Exchanges
At Vue, we want you to feel confident in your beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day return window for all products in their original, unopened packaging.
Return Process
- 1.Initiate Your Request
Log into your Vue account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack with Care
Securely place the items in their original product packaging and include the packing slip to ensure your return is processed accurately.
- 3.Ship It Back
Attach the prepaid label to your package and drop it off at any authorized courier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be issued to the original payment method within 5-10 business days.